PHARMACYDATA

Privacy Policy

Last updated: 3 October 2026

This policy explains how Hamahud Ltd, trading as PharmacyData (company number 17429503) ("PharmacyData", "we", "us"), collects, uses and protects personal data when you use pharmacydata.co, the PharmacyData iOS app and the PharmacyData AI connector. It applies to visitors, registered users, and Premium subscribers.

What we collect

Account information

Email address, display name, and a securely hashed password (we never store passwords in plain text). If you sign in with Google, we receive your Google account email and profile name.

Pharmacy association

If you're a pharmacy owner or manager, the ODS code of the pharmacy you link to your account, so we can show you that pharmacy's data.

Billing information

Website subscriptions are processed by Stripe and iOS subscriptions are processed by Apple. We do not receive or store your card details. We store your subscription status, plan, and payment-provider reference so the site and app know what you're entitled to see.

Device and usage data

To protect accounts from unauthorised access, we record a hashed identifier for devices and IP addresses used to sign in, along with browser/app type and rough location (country/region/city derived from IP). We also log which features you use (e.g. viewing a pharmacy report) to maintain service reliability and enforce plan limits. If you enable iOS notifications, we also store the device push token and your notification preferences so we can deliver the updates you requested.

Business-intelligence enquiries

If you request a BI walkthrough, we collect the name, work email, company, role, use case, timing and message you choose to provide so we can assess and respond to that request. Submitting the form does not subscribe you to marketing.

Locum directory profiles

If you create a locum profile, we collect the professional and availability details you provide, including your name, GPhC number, role, location, travel radius, experience, skills, indicative rate, availability and profile description. We also store a contact email address and any contact telephone number you provide for direct enquiries.

Locum profiles are not shown to public visitors or free account holders. After our review, approved profile details are available only to signed-in users with an active paid PharmacyData subscription. The contact email and any telephone number provided are displayed to those paid members while the listing is active.

Analytics data

We record first-party, pseudonymous product events such as a search, scorecard view, signup step or checkout outcome. Records may include a random browser/session identifier, page, campaign fields, browser family and a one-way IP hash. We strip direct identifiers from event metadata. We also use Cloudflare Web Analytics to understand website visits and performance.

Account security checks

New account forms use Cloudflare Turnstile to distinguish legitimate visitors from automated abuse. Cloudflare processes browser, device and network security signals for this purpose; PharmacyData receives the validation result rather than a reusable copy of those signals.

NHS and pharmacy data

The dispensing, service, and nomination figures shown on PharmacyData come from publicly published NHS and pharmacy regulator datasets (NHSBSA, GPhC, and equivalent bodies in Scotland, Wales and Northern Ireland). This data is published at pharmacy level, not patient level — it does not identify individual patients and is not personal data about them.

How we use your data

  • To provide your account, your linked pharmacy's dashboard, and Premium features
  • To send transactional emails (weekly nomination summaries, password resets, receipts) via our email provider, Resend
  • To detect suspicious sign-ins and manage trusted browser and app allowances on your plan
  • To prevent automated or abusive account creation using Cloudflare Turnstile
  • To send you the weekly nomination email, unless you've opted out in Account Settings
  • If you create an account and have not subscribed, to send a short series of emails (up to three over about a week) about PharmacyData features and plans. Every email has an unsubscribe link, the series stops when you subscribe, and you can opt out by replying "unsubscribe"
  • To send iOS data-update notifications when you enable them in the app
  • To respond to support requests submitted via our contact form
  • To respond to a business-intelligence walkthrough request
  • To review, display and manage locum directory profiles and protect the directory from misuse
  • To understand acquisition and product performance using pseudonymous events

We do not sell your personal data, and we do not use it for third-party advertising.

The iOS app

The PharmacyData iOS app lets pharmacy professionals create an account, purchase or restore a subscription through Apple, and access the same account and pharmacy data available on the website. Existing subscribers can sign in with the same PharmacyData account. The app uses a secure sign-in token instead of a browser cookie. It does not use location tracking, advertising identifiers, or third-party advertising SDKs.

The AI connector

The PharmacyData AI connector lets you connect AI assistants such as Claude or ChatGPT to your PharmacyData account, so the assistant can look up pharmacy data for you. You choose to connect an assistant by signing in to PharmacyData and approving access on our consent screen.

  • What the assistant can access: read-only access to the same published NHS pharmacy data your plan includes on the website, plus the pharmacy linked to your account, your watchlist and your portfolios, so it knows which pharmacies are yours. It cannot change your account, billing or settings, send messages, or see your password or payment details.
  • What we store: the connection itself (which assistant, when you connected and when it was last used) and security tokens, which we store only in hashed form. For each data request we log the tool used, the pharmacy code, whether it succeeded and how long it took. We use this to run the service, enforce fair-use limits and prevent abuse.
  • What we do not store: your questions to the assistant or its answers. Those stay with your AI provider.
  • Your AI provider: the data the assistant retrieves is processed by your AI provider (for example Anthropic or OpenAI) under its own terms and privacy policy. PharmacyData does not share any other personal data with them.
  • Retention: connection records are kept while the connection is active. Tool-usage logs are kept for up to 12 months and then deleted or anonymised.
  • Disconnecting: you can disconnect any assistant at any time in Settings → AI connections. Resetting your password or deleting your account also disconnects all assistants.

Cookies

We use essential cookies or local storage for sign-in sessions, OAuth security state, account protection and requested product limits. These are needed to provide or secure the service.

We use first-party pseudonymous browser and session identifiers, together with Cloudflare Web Analytics, to understand website visits, acquisition and product performance.

We have not added advertising or retargeting pixels. Any future advertising measurement must be reviewed and consent-controlled before activation.

Your rights

Under UK GDPR, you can ask us to access, correct, export, or delete your personal data. You can:

  • Update your name, billing address and email preferences from Account Settings
  • Update or deactivate your locum profile from the locum profile page
  • Delete your account directly from the iOS app (Settings → Delete account), or by contacting us — this deactivates your account and revokes all active sessions
  • Cancel a Premium subscription through the provider used to purchase it before requesting deletion

To exercise any other rights, or if you have concerns about how we handle your data, contact us using the details below. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Data retention

We keep account data for as long as your account is active. Device session and usage logs are retained for a limited period to support security monitoring, then removed on a rolling basis. A deactivated locum profile is hidden from the directory immediately; we retain a limited review and audit record while the account remains active so we can prevent fraud and resolve disputes. When you delete your account, we deactivate it immediately and revoke all sessions; residual data is removed within a reasonable period thereafter, except where a limited record must be kept to meet legal, security or dispute obligations.

Children

PharmacyData is a business tool for pharmacy professionals and is not directed at, or intended for use by, children.

Changes to this policy

We may update this policy as the product changes. Material changes will be reflected by updating the "Last updated" date above.

Contact us

Questions about this policy or your data? Email hello@pharmacydata.co or use our contact form.